{"id":118,"date":"2022-03-15T19:42:43","date_gmt":"2022-03-15T19:42:43","guid":{"rendered":"http:\/\/rsgwebdev.rsginc.com\/?page_id=118"},"modified":"2025-12-22T18:06:55","modified_gmt":"2025-12-22T18:06:55","slug":"questions","status":"publish","type":"page","link":"https:\/\/msptravelstudy.org\/hmn\/questions\/","title":{"rendered":"Lus Nug"},"content":{"rendered":"\n<div id=\"wp-block-themeisle-blocks-advanced-columns-50d76ec4\" class=\"wp-block-themeisle-blocks-advanced-columns alignfull has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-center\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-4d049713\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h1 id=\"wp-block-themeisle-blocks-advanced-heading-706f65a4\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-706f65a4\">Questions?<\/h1>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-d388a73f\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-becfe18c\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h2 class=\"wp-block-heading\">About the Study<\/h2>\n\n\n<div class=\"alignnone\"><style>#sp-ea-108 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-108.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-108.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-108.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-108.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-108.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1766185180\"><div id=\"sp-ea-108\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1080\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1080\" aria-controls=\"collapse1080\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What is this study all about?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1080\" data-parent=\"#sp-ea-108\" role=\"region\" aria-labelledby=\"ea-header-1080\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW108614295 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW108614295 BCX8\">We want to learn how, when, where, and why people travel in and around the greater Twin Cities region. We&#8217;re asking you to log your travel to help us understand regional transportation patterns. By participating you can help us plan for future transportation improvements in your community.<\/span><\/span><span class=\"EOP SCXW108614295 BCX8\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1081\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1081\" aria-controls=\"collapse1081\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why should I participate?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1081\" data-parent=\"#sp-ea-108\" role=\"region\" aria-labelledby=\"ea-header-1081\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW100328759 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW100328759 BCX8\">Your participation ensures that households like yours are represented in our regional transportation plans. Your input has a big impact because only a limited number of households are invited to participate.<\/span><\/span><span class=\"EOP SCXW100328759 BCX8\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1082\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1082\" aria-controls=\"collapse1082\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How was I selected to participate?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1082\" data-parent=\"#sp-ea-108\" role=\"region\" aria-labelledby=\"ea-header-1082\"> <div class=\"ea-body\"><p>Invited households were selected at random from the greater Twin Cities region.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1083\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1083\" aria-controls=\"collapse1083\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Who is sponsoring this study?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1083\" data-parent=\"#sp-ea-108\" role=\"region\" aria-labelledby=\"ea-header-1083\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW54614853 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW54614853 BCX8\">This study is sponsored by the <a href=\"https:\/\/metrocouncil.org\/\">Metropolitan Council<\/a> in partnership with the <a href=\"https:\/\/www.dot.state.mn.us\/\">Minnesota Department of Transportation<\/a> and the <a href=\"https:\/\/wisconsindot.gov\/Pages\/home.aspx\">Wisconsin Department of Transportation<\/a> and conducted by RSG.<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-234a4c0f\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-b6f4df12\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h2 class=\"wp-block-heading\">Completing the Study<\/h2>\n\n\n<div class=\"alignnone\"><style>#sp-ea-112 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-112.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-112.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-112.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-112.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-112.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1766185319\"><div id=\"sp-ea-112\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1120\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1120\" aria-controls=\"collapse1120\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Who should sign up?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1120\" data-parent=\"#sp-ea-112\" role=\"region\" aria-labelledby=\"ea-header-1120\"> <div class=\"ea-body\"><p data-start=\"100\" data-end=\"184\">Please do not share your invitation code or access code outside of your household.<\/p><p data-start=\"186\" data-end=\"579\">Only one household member should complete the initial sign-up survey for the study. Once your household is registered, all other members will receive emailed instructions on the next steps if you are participating in the 7-day study using the rMove app. Each adult household member listed during sign-up must download the rMove app and participate in the study to be eligible for gift cards.<\/p><p data-start=\"581\" data-end=\"730\">For the one-day study, please complete the survey on behalf of your entire household. In this case, one gift card will be provided upon completion.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1121\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1121\" aria-controls=\"collapse1121\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How much time does it take to participate?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1121\" data-parent=\"#sp-ea-112\" role=\"region\" aria-labelledby=\"ea-header-1121\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW80268091 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW80268091 BCX8\">It takes about 10 minutes to sign up for the study. Once you sign up, we&#8217;ll give you instructions for logging your travel and completing the study. Households that log their travel for seven days in the smartphone app, rMove, will spend about 5-10 minutes each day reporting their travel. Households that log their travel online or over the phone will spend about 10 minutes per household member reporting their travel for one day.<\/span><\/span><span class=\"EOP SCXW80268091 BCX8\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1122\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1122\" aria-controls=\"collapse1122\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What do I get for participating?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1122\" data-parent=\"#sp-ea-112\" role=\"region\" aria-labelledby=\"ea-header-1122\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW153783889 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153783889 BCX8\">You will receive a gift card once <\/span><\/span><span class=\"TextRun SCXW153783889 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153783889 BCX8\"><strong>all members of your household have reported their travel and completed their surveys<\/strong>. <\/span><\/span><span class=\"TextRun SCXW153783889 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153783889 BCX8\">If your household participates using the smartphone app, rMove, each adult will receive a gift card <\/span><span class=\"NormalTextRun SCXW153783889 BCX8\">after completion <\/span><span class=\"NormalTextRun SCXW153783889 BCX8\">(e.g., a household with two adults receives two gift cards).<\/span> <\/span><strong><span class=\"TextRun SCXW153783889 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153783889 BCX8\">All adult household members must complete the study to be eligible for gift cards. <\/span><\/span><\/strong><span class=\"TextRun SCXW153783889 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW153783889 BCX8\">Households that report their travel for 1-day online or by calling in will receive a single gift card per household.<\/span><\/span><\/p><p>The study is for legal residents of the United States, 18 years of age or older, who live in the greater Twin Cities region. Employees, clients, contractors, directors and officers of RSG, and their immediate family members and people living in the same household with them are not eligible. Not all completed surveys will qualify for an incentive.<\/p><p>LIMIT ONE INCENTIVE PER HOUSEHOLD completing the online study <u>or<\/u> LIMIT ONE INCENTIVE PER ADULT (18+) after all household members have completed the smartphone study.<\/p><p>No substitution, cash redemption, or transfer of an incentive is permitted. If an incentive cannot be awarded for any reason, RSG reserves the right to substitute an incentive of equal or greater value. All federal, state and local taxes and all other costs associated with acceptance or use of any incentive, other than the initial shipping or delivery of the incentive to the winner, are the sole responsibility of the receiver of the incentive.<\/p><p>In the unlikely event RSG suspects the surveys or incentive entry mechanism or both have been tampered with, the payment of incentives will be discontinued until the integrity of the process is restored. If possible, RSG will place a notice on the study website regarding any suspension and resumption of the payment of incentives.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1123\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1123\" aria-controls=\"collapse1123\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I don\u2019t travel much?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1123\" data-parent=\"#sp-ea-112\" role=\"region\" aria-labelledby=\"ea-header-1123\"> <div class=\"ea-body\"><p>Any amount of travel (even if you don\u2019t make any trips) will help us improve regional transportation planning. Don&#8217;t forget that short trips, such as walking the dog, count too. Deliveries to you, such as take-out or groceries, are also important.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1124\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1124\" aria-controls=\"collapse1124\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if my transportation habits during the study aren\u2019t my \u201ctypical\u201d habits?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1124\" data-parent=\"#sp-ea-112\" role=\"region\" aria-labelledby=\"ea-header-1124\"> <div class=\"ea-body\"><p>That\u2019s no problem &#8211; we still encourage you to participate. We\u2019ll also ask about your typical travel habits, how your travel has changed over the past year, and how you think you\u2019ll travel in the future.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1125\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1125\" aria-controls=\"collapse1125\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> I was invited to use the study smartphone app, rMove. How does it work?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1125\" data-parent=\"#sp-ea-112\" role=\"region\" aria-labelledby=\"ea-header-1125\"> <div class=\"ea-body\"><p>After you download rMove and sign up, rMove will log your trips for one week while you go about your daily life. Each day you&#8217;ll be asked to complete a short daily survey about your travel habits as well as a trip survey about each trip you make. For more information, please visit the <a href=\"https:\/\/rsginc.com\/rmove\/\">rMove website<\/a>.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\"><br>Study Results<\/h2>\n\n\n<div class=\"alignnone\"><style>#sp-ea-113 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-113.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-113.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-113.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-113.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-113.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1766185705\"><div id=\"sp-ea-113\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1130\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1130\" aria-controls=\"collapse1130\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How is my personal privacy protected?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1130\" data-parent=\"#sp-ea-113\" role=\"region\" aria-labelledby=\"ea-header-1130\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW151673163 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW151673163 BCX8\">We are committed to protecting the confidentiality, integrity, and security of your personal information. We take this responsibility seriously. We will not disclose or share personal information we collect from you except as required by law. Our Privacy Policy is intended to help you understand how we collect and safeguard your information. To read the study\u2019s full privacy documentation, click <a href=\"http:\/\/msptravelstudy.org\/privacy-policy\/\">here<\/a>.<\/span><\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1131\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1131\" aria-controls=\"collapse1131\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How are the results of the study used?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1131\" data-parent=\"#sp-ea-113\" role=\"region\" aria-labelledby=\"ea-header-1131\"> <div class=\"ea-body\"><p>The study results will help local and regional planners understand how day-to-day travel varies across the region. As technologies and the way people get around continue to change, the results of the study will help agencies propose practical transportation investments, produce competitive federal grant applications, and prioritize the improvements that best fit regional needs.<\/p><\/div><\/div><\/div><\/div><\/div><\/div>\n\n\n<h2 class=\"wp-block-heading\"><br>Participant Support<\/h2>\n\n\n<div class=\"alignnone\"><style>#sp-ea-873 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-873.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-873.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-873.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-873.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-873.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1766185705\"><div id=\"sp-ea-873\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8730\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8730\" aria-controls=\"collapse8730\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What do I do if I never received my access code?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8730\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8730\"> <div class=\"ea-body\"><p>Please check your junk or spam folder. If you don&#8217;t see it there, please click <a href=\"mailto:help@MSPtravelstudy.org\" target=\"_blank\" rel=\"noopener\"><strong>here<\/strong><\/a> to contact us.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8731\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8731\" aria-controls=\"collapse8731\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why do you need to know my demographics, like race and income?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8731\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8731\"> <div class=\"ea-body\"><p><span data-contrast=\"none\">We want to confirm we are getting a true representation of all people living in the area. Analyzing how and where people travel can depend on certain demographic attributes and areas where they live or work.<\/span><span data-contrast=\"none\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><p><span data-contrast=\"none\">This information gives us a better picture of travel habits and how things can be improved in the futur<\/span>e.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8732\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8732\" aria-controls=\"collapse8732\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why isn&#8217;t the app recording my trips?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8732\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8732\"> <div class=\"ea-body\"><p>Please try turning your phone off and back on. This should reset your location settings and get the app to record your trips.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8733\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8733\" aria-controls=\"collapse8733\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Can I remove a household member if they no longer want to participate?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8733\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8733\"> <div class=\"ea-body\"><p><span data-contrast=\"none\">Unfortunately, we cannot remove a participating household member once the signup survey is complete. This is a household study; therefore, we require all related adult household members to participate to get accurate travel data.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559685&quot;:30,&quot;335559737&quot;:195,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8734\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8734\" aria-controls=\"collapse8734\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> If I drive for my job (delivery, bus, rideshare driver, etc.), do I have to track all my trips?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8734\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8734\"> <div class=\"ea-body\"><p><span data-contrast=\"none\">The rMove app generates a trip survey for every trip you make. This can be cumbersome for participants who make trips all day long. You can turn off the app tracking during these busy work hours and turn it back on during your normal personal trips.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335559737&quot;:195,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8735\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8735\" aria-controls=\"collapse8735\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What if I&#8217;ll be out of town during some of my travel period?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8735\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8735\"> <div class=\"ea-body\"><p>If<span class=\"TextRun SCXW46350613 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW46350613 BCX2\" data-ccp-charstyle=\"eop\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;db0c08f8-8827-4415-b6f9-0d6a273943cf|13&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\"> you are using the app, we encourage you to still <\/span><span class=\"NormalTextRun SCXW46350613 BCX2\" data-ccp-charstyle=\"eop\">participate<\/span><span class=\"NormalTextRun SCXW46350613 BCX2\" data-ccp-charstyle=\"eop\"> in the week-long study if you will be in town for at least one of your assigned dates.<\/span><span class=\"NormalTextRun SCXW46350613 BCX2\" data-ccp-charstyle=\"eop\"><br \/><\/span><\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8736\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8736\" aria-controls=\"collapse8736\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> Why don&#8217;t I have any surveys to answer even though I&#8217;m making trips?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8736\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8736\"> <div class=\"ea-body\"><p>Your trip surveys should populate when you open the rMove app. If you still don&#8217;t see any trip surveys to answer, please restart the phone.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8737\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8737\" aria-controls=\"collapse8737\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> When do I get my gift card?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8737\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8737\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW235839155 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW235839155 BCX2\" data-ccp-charstyle=\"eop\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;db0c08f8-8827-4415-b6f9-0d6a273943cf|13&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">Please allow 2-3 weeks for gift card processing after you have completed the study<\/span><\/span>.<\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-8738\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse8738\" aria-controls=\"collapse8738\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> What do I do if I haven&#8217;t received my gift card after 2-3 weeks?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse8738\" data-parent=\"#sp-ea-873\" role=\"region\" aria-labelledby=\"ea-header-8738\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW235291551 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\" data-ccp-charstyle-defn=\"{&quot;ObjectId&quot;:&quot;db0c08f8-8827-4415-b6f9-0d6a273943cf|13&quot;,&quot;ClassId&quot;:1073872969,&quot;Properties&quot;:[469775450,&quot;eop&quot;,201340122,&quot;1&quot;,134233614,&quot;true&quot;,469778129,&quot;eop&quot;,335572020,&quot;1&quot;,469778324,&quot;Default Paragraph Font&quot;]}\">If you chose a digital gift card, <\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">p<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">lease <\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">check your junk or spam folder<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">. If<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\"> you chose a physical<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">, mailed<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\"> card<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">,<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\"> please <\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">click <\/span><\/span><a href=\"mailto:help@MSPtravelstudy.org\" target=\"_blank\" rel=\"noopener\"><strong><span class=\"TrackedChange SCXW235291551 BCX2\"><span class=\"TextRun SCXW235291551 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">here<\/span><\/span><\/span><\/strong><\/a><span class=\"TextRun SCXW235291551 BCX2\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"> <span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">and <\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">provide<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\"> your mailing address.<\/span><span class=\"NormalTextRun SCXW235291551 BCX2\" data-ccp-charstyle=\"eop\">\u202f<\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-33e6a80f\" class=\"wp-block-themeisle-blocks-advanced-columns has-1-columns has-desktop-equal-layout has-tablet-equal-layout has-mobile-equal-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-af801fb0\" class=\"wp-block-themeisle-blocks-advanced-column\">\n<h2 class=\"wp-block-heading\">Privacy<\/h2>\n\n\n<div class=\"alignnone\"><style>#sp-ea-113 .spcollapsing { height: 0; overflow: hidden; transition-property: height;transition-duration: 300ms;}#sp-ea-113.sp-easy-accordion>.sp-ea-single {margin-bottom: 10px; border: 1px solid #e2e2e2; }#sp-ea-113.sp-easy-accordion>.sp-ea-single>.ea-header a {color: #444;}#sp-ea-113.sp-easy-accordion>.sp-ea-single>.sp-collapse>.ea-body {background: #fff; color: #444;}#sp-ea-113.sp-easy-accordion>.sp-ea-single {background: #eee;}#sp-ea-113.sp-easy-accordion>.sp-ea-single>.ea-header a .ea-expand-icon { float: left; color: #444;font-size: 16px;}<\/style><div id=\"sp_easy_accordion-1766185705\"><div id=\"sp-ea-113\" class=\"sp-ea-one sp-easy-accordion\" data-ea-active=\"ea-click\" data-ea-mode=\"vertical\" data-preloader=\"\" data-scroll-active-item=\"\" data-offset-to-scroll=\"0\"><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1130\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1130\" aria-controls=\"collapse1130\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How is my personal privacy protected?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1130\" data-parent=\"#sp-ea-113\" role=\"region\" aria-labelledby=\"ea-header-1130\"> <div class=\"ea-body\"><p><span class=\"TextRun SCXW151673163 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun SCXW151673163 BCX8\">We are committed to protecting the confidentiality, integrity, and security of your personal information. We take this responsibility seriously. We will not disclose or share personal information we collect from you except as required by law. Our Privacy Policy is intended to help you understand how we collect and safeguard your information. To read the study\u2019s full privacy documentation, click <a href=\"http:\/\/msptravelstudy.org\/privacy-policy\/\">here<\/a>.<\/span><\/span><\/p><\/div><\/div><\/div><div class=\"ea-card sp-ea-single\"><h3 class=\"ea-header\"><a class=\"collapsed\" id=\"ea-header-1131\" role=\"button\" data-sptoggle=\"spcollapse\" data-sptarget=\"#collapse1131\" aria-controls=\"collapse1131\" href=\"#\" aria-expanded=\"false\" tabindex=\"0\"><i aria-hidden=\"true\" role=\"presentation\" class=\"ea-expand-icon eap-icon-ea-expand-plus\"><\/i> How are the results of the study used?<\/a><\/h3><div class=\"sp-collapse spcollapse spcollapse\" id=\"collapse1131\" data-parent=\"#sp-ea-113\" role=\"region\" aria-labelledby=\"ea-header-1131\"> <div class=\"ea-body\"><p>The study results will help local and regional planners understand how day-to-day travel varies across the region. As technologies and the way people get around continue to change, the results of the study will help agencies propose practical transportation investments, produce competitive federal grant applications, and prioritize the improvements that best fit regional needs.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-columns-699be3ff\" class=\"wp-block-themeisle-blocks-advanced-columns alignfull has-3-columns has-desktop-oneTwoOne-layout has-tablet-oneThreeOne-layout has-mobile-collapsedRows-layout has-vertical-unset\"><div class=\"wp-block-themeisle-blocks-advanced-columns-overlay\"><\/div><div class=\"innerblocks-wrap\">\n<div id=\"wp-block-themeisle-blocks-advanced-column-8fbf8f0b\" class=\"wp-block-themeisle-blocks-advanced-column\"><\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-3392bf0e\" class=\"wp-block-themeisle-blocks-advanced-column has-dark-bg\">\n<h2 id=\"wp-block-themeisle-blocks-advanced-heading-4e819644\" class=\"wp-block-themeisle-blocks-advanced-heading wp-block-themeisle-blocks-advanced-heading-4e819644\">Questions?<\/h2>\n\n\n\n<div id=\"wp-block-themeisle-blocks-button-group-a49017d3\" class=\"wp-block-themeisle-blocks-button-group wp-block-buttons align-center\">\n<div id=\"wp-block-themeisle-blocks-button-8d656b09\" class=\"wp-block-themeisle-blocks-button wp-block-button\"><a href=\"https:\/\/msptravelstudy.org\/contactus\/\" target=\"_self\" rel=\"noopener noreferrer\" class=\"wp-block-button__link\"><span>CONTACT US<\/span><\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div id=\"wp-block-themeisle-blocks-advanced-column-5056a643\" class=\"wp-block-themeisle-blocks-advanced-column\"><\/div>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":0,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","neve_meta_reading_time":"","_themeisle_gutenberg_block_has_review":false,"footnotes":""},"class_list":["post-118","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/pages\/118","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/comments?post=118"}],"version-history":[{"count":15,"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/pages\/118\/revisions"}],"predecessor-version":[{"id":919,"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/pages\/118\/revisions\/919"}],"wp:attachment":[{"href":"https:\/\/msptravelstudy.org\/hmn\/wp-json\/wp\/v2\/media?parent=118"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}