Project-Specific Privacy Documentation


Who is conducting the survey?

The Travel Behavior Inventory: Transportation Impacts of COVID-19 survey is being conducted on behalf of the Metropolitan Council by Resource Systems Group, Inc. (RSG). RSG conducts market research on behalf of both public and private sector clients using software applications, smartphones, websites, surveys, computers, tablets, and other means of collecting data (collectively, "Research Tools"). The data RSG collects is governed by this privacy policy.

In the event of a conflict between the terms of the Project-Specific Documentation below and the terms of RSG's privacy policy, the terms in the Project-Specific Documentation below will govern.

What are we collecting?

RSG will need to collect and use certain personal information from you for this survey, including:

  • Travel information – for example, information about trips you make and changes to your travel behavior due to the COVID-19 pandemic.
  • Demographics – for example, race and ethnicity to ensure that the survey sample reflects the population of the survey region.
  • Personal health – for example, whether you or anyone in your household has tested positive for COVID-19.
  • Contact information – for example, an email address or phone number for the purposes of sending survey reminders and distributing gift cards.
  • Computer settings – for example, screen size to optimize the survey for your device.

RSG is committed to protecting the confidentiality, integrity, and security of your personal information.

How are we using this data?

RSG and the Metropolitan Council will use your data to:

  • Understand how travel patterns and behaviors are changing due to COVID-19.
  • Help the Metropolitan Council propose practical transportation investments and prioritize the improvements that best fit the Twin Cities' needs.
  • Understand day-to-day travel across the Twin Cities.
  • Contact you about the status of your survey and provide support.
  • Contact you to provide an incentive for completion (if applicable).

RSG will delete any data collected in this survey within 30 days of the contract end date.

Who we share this data with?

RSG will share your data with:

  • The Metropolitan Council
  • Joint Information Center led by the Minnesota Department of Public Safety and the Minnesota Department of Health.
  • An email automation software provider to issue emails for this survey.
  • A gift card vendor to issue survey completion gift cards.

RSG's privacy policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Can you change your mind?

Yes. You may remove your consent or exercise your data rights by submitting a Data Privacy Request through our secure system.

Your participation is voluntary.

The parties above agree that the participants in each project are volunteers, offering their participation freely, without pressure or coercion, and without promise or expectation of compensation from RSG.




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